Business Telephone Overview

CityLink Telecommunications provides Business Class telephone services using our highly proven Soft-Switch VoIP system.

CityLink provides a hosted virtual PBX platform. Our vPBX system is hosted at our secure data center in Albuquerque, with a redundant switch located out of state.  The system provides telephone services via a broadband or Internet connection between the customer and our vPBX servers.  Each vPBX configuration operates on its own dedicated virtual processor, much like a main frame computer can host different companies.  The virtual partioning protects customer information and prevents one customer from impacting another customer.  The vPBX architecture provides virtually unlimited flexibility in call routing and processing.

CityLink can also deploy digital telephone services is by placing a dedicated vPBX server at your site.  With an on-site vPBX server you are assured that your vital office communications abilities remain intact.  All of the same great features of our hosted platform are available on our On-Site vPBX system.

Some of the features we support include:

• Unlimited local calling
• Number Portability
• Basic and Enhanced 911 services
• Caller ID (both number and name), Call Waiting, 3Way Calling
• Basic and Enhanced VoiceMail
• VoiceMail to email notification (with message attached as MP3)
• Custom Call routing and call blocking features
• Auto Attendant, Call Parking
• Exceptional Long Distance Rates including bundled minutes
• Exceptional International Long Distance Rates
• Market Expansion numbers (get phone numbers from other regions)